Swiss retail company Valora is positioned with multiple brands and 2,800 stores right at the centre of some of Europe’s highest traffic locations and is evolving from a traditional retailer focused on tobacco and press into what we call ‘foodvenience’. Valora are also an innovator in digital, winning the NACS European Retail Technology Award in 2017.
Retail Vision TV visit Zurich’s main train station which sees 3,000 trains and half a million commuters everyday- making it a retailers dream!
In this RVTV video we meet Hilmar Scheel, Chief Digital officer and Daniel Habermehl, Head of Customer Analytics, and delve into Valora’s strategy to embrace change and improve customer experience. We hear why location is as important as ever but digitization is what you really need to keep up with. We focus on how they are utilising technology to engage customers and stay ahead of their ever growing expectations; speaking with Mats Danielsen, CEO Liquid Barcodes- the company behind K Kiosk’s successful App.
See this and more similar videos on retail vision tv.
For more information on Valora read this Global Convenience Store profile article.
The Refreshing Perks of Beverage Subscription Programs
Beverage subscription programs offer convenience retailers the benefits of enhanced customer loyalty, a predictable revenue stream, customer data, and a competitive edge.
Measure Beverage Subscription Program Success
Use three key metrics to measure beverage program success to ensure long-term viability and maximize profits.
Enhance Foodservice Sales With Daypart Marketing and a Beverage Subscription Program
Increase overall foodservice sales by combining a smart daypart marketing strategy with a monthly beverage subscription program. As foodservice continues to become most important to a convenience store’s financial success and ultimate viability, harnessing the dual power of beverage subscription programs and daypart strategies will help elevate sales throughout the day.
Beverage Subscriptions Improve Foodservice Sales
Implementing a beverage subscription program will boost customer spending on foodservice items. Consumers visit convenience stores to do three main things: get gas, use the restroom and buy a drink. As prepared food becomes the norm in convenience stores, give your customers an offer they can’t resist with a beverage subscription program.
Use Digital Prepaid Cards to Get Started With Subscription Programs
Digital prepaid cards are frictionless and contactless and a simple way to get started with subscription programs. A subscription program is designed to conveniently remove thinking from everyday purchases for customers to make a one-time decision for month-long unlimited products like drinks and coffee.
Which Subscription Model Will Win You the Most Customers?
Subscription programs are enhanced loyalty programs that drive repeat visits for your most valuable customers. According to a 2021 report by WestMonroe, the average U.S. consumer spends $273 per month on subscription-based services. If you haven’t already, it’s time to get in on that action.
An Introduction to Subscription Programs
Subscription programs ensure recurring revenue by recruiting customers and enhancing the overall foodservice offer Subscription is a big buzzword referring to any recurring or prepaid program that is delivered or available on a regular basis.
Circle K Norway Wins NACS Convenience Retail Technology Award
Circle K Norway wins the prestigious NACS award for technology innovations, including car wash subscription program powered by Liquid Barcodes. NACS awarded Circle K Norway’s leaders with the NACS Convenience Retail Technology Award at this week’s NACS Convenience Summit Europe in Dublin.
Maxol Wins Customers and Awards With Loyalty App
Irish retailer Maxol celebrates a year of success with their award-winning loyalty app. Maxol’s loyalty app has been rewarded for excellence with the prestigious “2023 Loyalty Launch of the Year ” award at this year’s Irish Loyalty & CX Awards.
Record-High Sales Coupled With Record-High Credit Card Swipe Fees Perplex Convenience Industry
NACS releases 2022 data for the convenience industry and retailers report record-high sales, fuel prices, and credit card swipe fees.
Sunshine Gasoline Leads Industry in Technology Adoption
Florida retailer Sunshine Gasoline leads the U.S. convenience industry with app solutions for customer convenience and loyalty.
Newly Redesigned Brezelkönig App Accepts Payments and Rewards Loyalty
Swiss foodservice chain Brezelkönig releases app update which offers customers the convenience of earning rewards and paying for products with the app in stores. The recently-updated Brezelkönig app allows pretzel-loving customers to enjoy recognition and rewards for their loyalty. Additionally, the Brezelkönig app accepts payments to make the customer experience even more convenient. Brezelkönig is […]
What Is C-StorePay?
Liquid Barcodes’ proprietary C-StorePay makes paying for fuel, in-store merchandise, and subscription programs convenient for customers, reduces credit card fees for retailers, and integrates easily into existing loyalty programs Announced in October 2022, the revolutionary Liquid Barcodes C-StorePay product rose to the top of retailers’ 2022 wish lists at the NACS Show, even achieving a […]
Loyalty Apps Engage Customers
98% of loyalty app users love using a loyalty app and want more features from it. In September 2022, NACS published a report examining customer engagement with convenience loyalty programs. Unsurprisingly, customers feel most engaged, appreciated and valued by the stores to which they belong in a loyalty or membership program – nearly ¾ of […]
Save Thousands in Credit Card Fees With ACH
Visa and Mastercard announced an increase in interchange fees earlier in the year and retailers are taking action and sending a message by migrating their customers to new solutions, including mobile app-based ACH payments, and in the process increasing profits by not only reducing credit card fees but also boosting loyalty via innovative app-based incentive […]
Put a rocket under your loyalty program
With our loyalty platform, we help design and operate world-class, tailor-made subscription and reward programs that make sure your customers always come back.