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avec: Customer Reward Program

avec is a leading convenience retail brand in Switzerland with 50 stores. avec is part of the Valora Group which has a network of +2800 stores across Switzerland, Germany, Austria, Luxembourg, the Netherlands and France. Valora’s kiosk and convenience formats are avec, k kiosk, Press & Books, cigo and ServiceStore DB and U-Store. Within food service Valora formats are Ditsch, Brezelkönig, BackWerk and Caffè Spettacolo.

avec food

 

Valora has chosen Liquid Barcodes´ technology to power their avec application allowing their customers to rate and provide feedback when they purchase fresh sandwiches in-store. avec offers customers rewards for providing feedback. Rewards have unique codes and can be scanned at point of sale.

avec store

 

When the customer purchase a sandwich a flyer is handed to the customer with information to go to feedback.avec.ch to rate the sandwich and provide feedback. First time the customer give feedback she needs to register and accept the terms & conditions, next time the browser recognises the customer and the process is smooth and simple. In the avec application the customer enters the unique code from the flyer and gets the rating opportunity. The customer chooses the sandwich purchased and also the filling allowing avec to understand exactly which sandwich gets which rating score. Average scores per sandwich can be communicated in-store to help guide customer to decide which sandwich to try.  As reward the customer gets a free drink to redeem within a week´s time in any avec store across Switzerland.

Avec App

Avec App Review

 

Avec food

 

If the customer rates below a defined score avec asks for qualitative feedback from the customer. Again this feedback is assigned to the exact product allowing avec to understand which product to improve how.

Avec Feedback

 

Avec sandwich

Avec Store

 

The below picture is from one of the avec Tamoil petrol stations.

avec shop

Avec Combo

 

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Avec Switzerland

avec is a wide spread network of modern convenience shops in Switzerland. At a glance, the avec Bonus loyalty app offers multiple benefits: from collecting points, attractive offers, dynamic digital stamp cards, to exciting sweepstakes.

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Case

Enmarket: Innovative Marketwash Subscription Carwash Program

Enmarket becomes the first in its market to offer customers monthly subscription car washing options with its new, state-of-the-art Marketwash mobile app.

Case

FastLane Convenience Stores: Car and Truck Wash Subscription Programs

FastLane offers customers a subscription option for monthly subscription car and truck washing with the goal of delivering a frictionless and contactless solution for customers, as well as building recurring revenue for the business.  FastLane is the first in the Midwest US to offer a truck wash subscription program, opening up a whole new revenue […]

Case

Sunshine Gasoline: Enabling Mobile Fuel Pay While Eliminating Credit Card Fees

Sunshine upgraded its existing Max Carwash App, created by Liquid Barcodes, to Sunshine Brand featuring a special fuel pay program that allows consumers to conveniently pay for fuel using the app. Customers simply drive in, open the app, choose the fuel pump number, link their bank account (once) which activates the pump, and fuel up […]

Case

United Pacific: Taking Car Wash Subscription to a New Level

Car wash programs are revenue drivers for convenience stores and fueling stations around the globe. Making sure the process is convenient and cost-effective for customers increases traffic and drives in-store sales. United Pacific has established itself as one of the largest independent owners, operators and suppliers of gas stations and convenience stores in the western […]

Case

Sunshine Gasoline’s Max Car Wash: Successful Subscription Program

Sunshine Gasoline Distributors, based in south Florida and established in 1987, supplies fuel to 536 gas stations and operates nearly 400 of those sites, earning the twentieth place on CSP’s Top 202 Convenience Store Chains in 2021. Stations operate under one of five leading fuel retail brands: Chevron, Shell, Exxon, Mobil or Marathon. As part […]

Case

Circle K: Unlimited Car Wash Subscription Program

Circle K, operated by Canada’s Alimentation Couche-Tard, has become one the most widely recognized convenience store brands, known worldwide for quality products and great customer service. Circle K uses Liquid Barcodes’ subscription platform to power their Carwash subscription app program. With more than 15.000 stores around the world, Circle K operates more than 5,700 stores […]

Case

7-Eleven Sweden: Customer Program with Stamps and Digital Coupons

7-Eleven Sweden is part of Reitan Convenience and one of Sweden’s leading convenience retailers with close to 200 stores in the city and on the road (Shell/7-Eleven). 7-Eleven have chosen Liquid Barcodes´ technology to power their app and physical digital paper coupons.   Due to the highly varying margins within convenience, 7-Eleven Sweden has opted for a product oriented customer program […]

Case

Maxol: Ireland’s First Loyalty App with Fuel Pay

After more than a century serving Irish customers, Maxol’s 240+ stores and service stations are located throughout Ireland and have enjoyed global recognition for their best-in-class operations, store design and offers. Having recently been recognized in 2021 as the winner of the NACS Best Store Award for Europe, Maxol’s new app provides next-level convenience to […]

Case

Smith Oil: Digital Stamp Cards and and Revolutionary Fuel Payment Program

The Smith Oil Company loyalty program rivals, if not exceeds, the apps of some of its largest regional competitors featuring digital stamps, fuel pay, store locator, friend referral, and more. In late 2022, Smith Oil Company initially deployed a fuel pay mobile solution, also created by Liquid Barcodes, featuring a special fuel pay program that […]

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