#22: Super Simple and Super Clever

This episode discusses the “Real Rewards” loyalty programme that’s competing in the competitive grocery market in Ireland and which won the Irish “Retail Food Loyalty Programme of the Year” in 2019. The programme is an exciting example how one major brand can leverage partnerships with complementary products and services to deliver coalition-style loyalty benefits and rewards to consumers across multiple spend categories, including an impressive partnership with Visa Ireland that offers customer double points when paying with that card. A true masterclass in loyalty partnerships.