Alba Jiménez

Customer Operations Specialist

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Alba's Journey

I studied Industrial Engineering at the University of Malaga. When I was looking for an internship program, I found Liquid Barcodes and that’s how it all started!

Currently, I am the primary point of contact for all customer issues and respond to all customer requests. I am also responsible for handling escalated issues by collaborating with client managers, the dev ops, QA or development team to ensure timely resolutions.

Outside of Work

One of my greatest hobbies that I have loved since I was a child is reading.


I really enjoy spending time with my family and friends, whether it’s having dinner together, watching a movie or going camping.


I also like to stay active by playing sports and going to the gym.

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How Do You Take Your Coffee?

I like my coffee with milk and honey! Latte is my favourite.

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Favorite Loyalty Program

I would say HBO. I love to binge and marathon shows!

Best Things About Living and Working in Málaga?

Malaga is a city to fall in love with.


I would highlight the weather, the people and the food. There are also good wines and a lot of cultural activities!